Help Center

FAQ

HENJOY ACCOUNT

HOW DO I CREATE A "HENJOY" ACCOUNT?

I FORGOT MY PASSWORD

HOW DO I UPDATE MY SHIPPING AND BILLING ADDRESSES?

CAN I EDIT MY NAME IN MY ACCOUNT?

COUPON & DISCOUNT

MY COUPON CODE IS NOT WORKING

I FORGOT TO ADD THE COUPON CODE

WHERE DO I ENTER MY COUPON CODE?

PAYMENT

CAN I PAY WITH PAYPAL?

WHAT PAYMENT METHODS DO YOU ACCEPT?

MY ORDER WON'T GO THROUGH

SHIPPING & TRACKING

CAN MY ORDER BE SHIPPED AS A GIFT?

I MISS MY DELIVERY.

WHY DID MY ORDER TAKE LONGER TO ARRIVE THAN QUOTED?

MY PACKAGE WAS DELIVERED, BUT I NEVER GOT IT

HOW CAN I TRACK MY ORDER?

I MADE A MISTAKE WITH MY SHIPPING ADDRESS.

HOW MUCH DOES SHIPPING COST?

PROCESSING & SHIPPING TIMES

DO YOU SHIP INTERNATIONALLY

PRODUCTS

THE PRODUCT I WANT IS OUT OF STOCK

THE PRODUCT I WANT IS OUT OF STOCK

RETURN & REFUND

DO YOU ACCEPT RETURNS/REFUND?

WHAT HAPPENS IF MY ORDER IS RETURNED TO SENDER?

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